Last Updated: March 8, 2026

1. Processing Time

Most Cormevia orders are processed within 1-3 business days after PayPal payment confirmation. Processing may take longer during holidays, promotions, or high-volume periods.

2. Shipping Destinations

We ship arts and crafts orders to many destinations. Available shipping options may vary by address, product type, package size, and carrier availability.

3. Delivery Time

• Standard shipping: generally 7-15 business days
• Express shipping: generally 5-10 business days where available
• Remote areas, customs clearance, or carrier delays may require additional time

4. Shipping Costs

Shipping costs are calculated according to destination, package weight, order size, and selected delivery method. Any available shipping charge will be shown at checkout.

5. Tracking Information

When tracking is available, tracking details will be sent after dispatch. Tracking updates may take 24-72 hours to appear after the carrier receives the package.

6. Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges set by the destination country. These charges are the customer’s responsibility unless stated otherwise at checkout.

7. Incorrect Shipping Address

Please confirm your shipping address before checkout. We are not responsible for delays, failed delivery, or lost packages caused by incorrect or incomplete address information.

8. Lost or Delayed Packages

If your package appears delayed or lost, contact us with your order number and tracking information. We will help review the shipment and assist with carrier follow-up where possible.

9. Damaged Packages

If your craft item arrives damaged, contact us within 7 days of delivery with photos of the product, packaging, shipping label, and order number.

10. Contact Us

Email: support@cormevia.com