Last Updated: March 8, 2026

1. Return Window

Eligible Cormevia products may be returned within 30 days of delivery. Return requests made after 30 days may not be accepted.

2. Return Conditions

• Items must be unused, clean, undamaged, and in original condition
• Original packaging, labels, accessories, and protective materials should be included where applicable
• Items must be packed securely for return shipping
• Proof of purchase or order number is required

3. Non-Returnable Items

Custom, personalized, altered, used, final-sale, or specially prepared products may not be returnable unless they arrive damaged, defective, or incorrect.

4. How to Request a Return

Email us with your order number, product name, reason for return, and photos if the item is damaged or incorrect. Please wait for return instructions before sending any item back.

5. Refund Processing

After we receive and inspect the returned item, we will notify you whether the refund is approved. Approved refunds are issued to the original PayPal payment method.

6. Shipping Costs

Original shipping fees are generally non-refundable unless the return is caused by our error or a defective product. Return shipping costs are usually the customer’s responsibility unless confirmed otherwise.

7. Damaged or Incorrect Items

Contact us within 7 days of delivery if your order arrives damaged or incorrect. Include clear photos of the item, packaging, shipping label, and any visible damage.

8. Exchanges

Exchanges depend on product availability. If the item you want is unavailable, we may offer a refund or suggest another Cormevia product.

9. Order Cancellation

If you need to cancel an order, contact us as soon as possible. Once an order has been processed or shipped, cancellation may no longer be available.

10. Contact Us

Email: support@cormevia.com